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FAQs

What is the return policy?

If you are unhappy with your order, please take pictures of the items and email them to info@ppadelivery.com.au along with a contact number, and we will call you.  

What are the shipping options?

Free shipping on all orders over $35.

A $10 delivery fee is automatically charged at checkout on orders under $35.

When will I receive my order?

All orders placed before 4pm AEDT Sunday – Thursday are guaranteed next day delivery*

*This is dependent on stock availability

What do I do if I never received my order?

If you do not receive your order by 1pm please call (03 9396 0347) or email (info@ppadelivery.com.au)

What do I do if I received a defective order?

If you are unhappy with any of your produce, please take pictures of the items and email them to info@ppadelivery.com.au along with a contact number, and we will call you.

How do I make changes to an order I’ve already placed?

If you would like to change or cancel your order please call (03 9396 0347) or email (info@ppadelivery.com.au)